LIEN LAU LTD (“we”, “our”, or “us”) is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or interact with our services.
1. Information We Collect
We may collect the following types of information:
- Your name, email address, phone number, and physical address (when you fill in a contact form or place an order)
- Payment and transaction details (processed securely by our payment providers)
- Technical data such as IP address, browser type, and usage information (via cookies or analytics)
2. How We Use Your Information
We use your personal data for the following purposes:
- To provide and manage our products and services
- To process orders and payments
- To respond to your inquiries and provide customer support
- To improve our website, products, and services
- To comply with legal obligations
3. Sharing Your Information
We do not sell or rent your personal data. We may share your information with:
- Trusted service providers (e.g., payment processors, delivery partners) as needed to fulfill our services
- Legal authorities if required by law
4. Data Storage and Security
Your personal information is stored securely. We take appropriate technical and organisational measures to protect your data against unauthorized access, loss, or misuse.
5. Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your personal data (where applicable)
- Object to certain types of processing
Please contact us at [email protected] for any privacy-related requests.
6. Cookies
Our website uses cookies to enhance your browsing experience and gather analytics. You can manage cookie settings via your browser.
7. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact:
LIEN LAU LTD
71-75 Shelton Street
Covent Garden
London
WC2H 9JQ
United Kingdom
[email protected]